Privacy Policy

1. Who We Are

TundraMountain operates a free social play platform accessible at hemlocknook.com. We are based in Vancouver, British Columbia, Canada. This Privacy Policy explains what data we collect when you visit or interact with our platform, how we use it, and the rights you hold over it. If you have any questions, please contact us at [email protected].

This policy applies to all visitors and users of the TundraMountain platform, regardless of device or browser. It does not apply to third-party websites or services that may be linked from our pages — those services operate under their own privacy policies, which we encourage you to review independently.

2. Information We Collect

TundraMountain is a free social play platform and does not require account registration. We do not collect your name, email address, or payment information as part of normal platform use. The information we may collect includes:

• Browser storage data — we use localStorage to remember your age-gate confirmation and cookie preferences between sessions. This data stays in your browser and is never transmitted to our servers.
• Analytics data (optional, consent-gated) — if you accept optional analytics cookies, we may collect anonymised page-view counts, session duration, and general geographic region (province level). No personally identifiable information is included.
• Standard server logs — our hosting provider may automatically log your IP address, browser type, and page requests. These logs are used solely for security and infrastructure monitoring and are deleted on a rolling basis.

We do not use advertising networks, retargeting pixels, or third-party profiling services. We do not sell, rent, or share any data with third parties for commercial purposes.

3. How We Use Your Information

The limited data we hold is used exclusively to: (a) keep the platform functioning correctly, (b) remember your cookie and age-gate preferences so you are not repeatedly prompted, and (c) monitor and protect platform security. We do not use any data to build user profiles, serve personalised advertising, or make automated decisions about you.

TundraMountain does not process any financial data. All in-game tokens are virtual, held in your browser only, and are never stored on or transmitted to our servers.

4. Legal Basis for Processing

For users in Canada, we process data under the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Our legal bases are: legitimate interests (security logging, platform operation) and consent (optional analytics cookies). You may withdraw consent for optional cookies at any time by clearing your browser's localStorage for this domain.

5. Cookies and Local Storage

We use browser localStorage — not traditional HTTP cookies — for age-gate and cookie-preference persistence. If you accept optional analytics, a lightweight analytics mechanism may set a session cookie. You can manage cookie preferences through the banner on first visit, or by clearing your browser data at any time. For full details, see our Cookie Policy.

6. Data Retention

LocalStorage entries persist until you clear your browser data or we update the site. Server logs are retained for a maximum of 30 days before automatic deletion. No personally identifiable information is retained beyond these periods.

7. Your Rights

Under PIPEDA and British Columbia's PIPA, you have the right to: access any personal information we hold about you; request correction of inaccurate data; withdraw consent for optional data processing; and file a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been infringed.

Since TundraMountain does not require registration, we hold minimal personal data. The most effective way to remove your data is to clear your browser's localStorage for this domain. For server-log requests, contact us at [email protected] with your approximate visit date and IP address, and we will confirm deletion within 14 days.

8. Third-Party Services

TundraMountain loads fonts from Google Fonts and the Bootstrap CSS framework from jsDelivr's CDN. Both services may log request metadata per their own privacy policies. Game symbol artwork uses the Noto Emoji set (Apache 2.0 licence). None of these services receive personally identifiable information from TundraMountain.

9. Changes to This Policy

We may update this policy as the platform evolves. When we do, we will update the "Last updated" date at the top of this page. Continued use of TundraMountain after a posted update constitutes acceptance of the revised terms. If the changes are material, we will post a notice on the homepage for 30 days.

10. Contact

Privacy questions, access requests, or complaints should be directed to: [email protected] or by post to 874 Burrard Street, Vancouver, BC V6C 3K8, Canada. We respond to all privacy inquiries within 10 business days.

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